CUSTOMER PLEDGE

CUSTOMER PLEDGE


Parts Plus


Our Pledge To You...



We want to earn your business by earning your trust. We will keep the needs of you, our customer, first. We will advise you of any areas of concern that may be safety related or warrant re-inspection in the near future. After a thorough inspection on your vehicle, any required repairs will be discussed with you for your understanding and approval. No repairs will be performed without your informed consent. We will perform only the repairs your vehicle requires. We will install only the highest quality, name brand parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and will be backed by our North American Warranty.

If there is something you want to know about your vehicle, or the repairs we are performing, JUST ASK! We Will gladly answer your questions. By Keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to be a part of our family.

Thank you for your trust... and business.


Reviews

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Honest, dependable & reliable.

, 11/05/2021

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Great place nice people.

, 10/21/2021

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I brought my Kia into Bo's for a brake job some months after being told by my now "former" mechanic that you MUST change the rotors even if they look fine whenever changing the brake pads. The mandate came with scary scenarios like the brakes will squeal and you'll end up having to pay double when they fail etc... The owner at Bo's said that's not necessarily true especially if the rotors themselves look good. Sure enough they were fine and he gave me a modest bill for the just the pads! The car brakes beautifully and it's really nice to deal with an honest company that uses top name parts. Fast forward to this morning with multiple issues, windshield wipers loose and the pump wasn't working, the right directional was making a fast blinker sound, plus my right passenger door wouldn't open fully due to impact. Chris was the mechanic who fixed all three issues in literally 10 mins and charged me only twenty $20!!! I thought he was joking....but no just another top mechanic and honest broker at Bo's auto repair ? I plan to be moving further west on the LI but will bring anything major to these guys in the future, truly an extraordinary find. Drive slow as your GPS ("waze" works perfectly) shows you're close as their set back off the road a bit and it's easy to miss the driveway.

, 08/26/2021

Partners

ACDelco
ASE (Automotive Service Excellence)
CARQUEST
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ASE Master Technician
ALL-DATA
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